At Nova Streams, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you access or use NovaStreams.com.ng and related services. By continuing to use our platform, you agree to this policy and its terms.
1. Information We Collect
We collect personal details when you register or interact with Nova Streams. This includes your full name, email, phone number, WhatsApp contact, bank information, transaction history, and user activity such as music played, time spent, and platform interactions.
2. How We Use Your Information
Your information helps us personalize your experience, deliver your earnings, provide customer support, send account updates, and improve the performance of Nova Streams. We also use data to detect fraud, enforce our terms, and optimize service delivery.
3. Sharing Your Information
We do not sell your data. We only share it with trusted service providers that support essential functions like payment processing and secure data storage. We may also disclose your information when required by law or during a company restructuring such as a merger or acquisition.
4. Data Retention
We retain your data only as long as necessary to fulfill the services and legal obligations. You can request account or data deletion anytime by reaching out via WhatsApp or email, and we will handle your request promptly.
5. Security
Nova Streams applies strict security practices to protect your information. However, no internet-based service can guarantee 100% security, so we advise users to use strong passwords and secure devices when accessing our platform.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and personalize your streaming experience. These cookies help us track user behavior and preferences. You can control cookie settings via your browser at any time.
7. Your Rights
You have full rights to access, update, or request the deletion of your data. You can also opt out of marketing messages through the unsubscribe links or by contacting us directly.
For any privacy-related questions or to exercise your rights, please contact us through our official support channels listed on NovaStreams.com.ng.